TERMS OF SERVICE

Every reasonable effort has been taken in the preparation of this website to ensure the accuracy of its contents, however, no warranty is given. Illustrations and all other photographic depictions are for presentation purposes only.

Delivery
All orders are dispatched using TNT and are sent standard post to the delivery address submitted on your client page. A signature is required upon delivery. Please ensure you nominate a delivery address you will be present at during the estimated time of arrival. No PO Boxes accepted. No responsibility is taken by Aje for loss or damage once the package has been sent. Delivery to major cities is generally within 2 - 3 working days of dispatch, and can take longer during sale periods. Delivery to other countries is available. All international orders are dispatched using TNT and are sent via airmail. We are not responsible for any additional costs incurred for International Shipping. If an item you have selected is unavailable you will be contacted within 2 business days and advised that there may be a delay. You may choose an alternative product, exchange or refund if the delay is unsuitable.
 
Returns Policy
It is our absolute priority to ensure you are satisfied with your purchase. Should you wish, you are welcome to exchange your item for a different size, colour or style at your expense. Items must be in their original, unworn, unwashed and sellable condition. Exchanges must follow the below instructions, or unfortunately they will not be able to be exchanged.
Please contact Customer Service on + 61 2 9356 4454. Upon approval, please post your item back to us within 14 days of the item being dispatched to you. The item must be returned via registered mail, and customers will be responsible for the shipping and handling costs. Please include with your item the original order receipt and a brief letter detailing the reason for your exchange, and what you wish to exchange your item for. You will be contacted by an Aje staff member should your exchange choice not be available. Customers will be responsible for the cost of shipping the new item from our dispatch, this amount will be debited from the credit card provided for your original purchase. Please allow 14 days for your exchange to be processed and delivered to you. Refunds will only be offered on items that are faulty. No returns/exchange/refund on sale items. Credit Notes cannot be used to purchase Sale Items.

Postal address:
Aje Store
94 Oxford Street
Paddington, NSW, 2021


Security
All credit card transactions are processed using 128 Bit Secure Socket Layer (SSL) encryption

Pricing
All pricing listed on the AJE website is in Australian Dollars and is GST inclusive.

Flash Sale
November 2016 flash sale excludes discount on Christmas Boxes, gift vouchers and Kids Aje Tees.